Ayambire, Clement Nyaaba. “Customer- Care: Is It Really Impactful on Service Organizations?”. International Journal of Management Excellence (ISSN: 2292-1648) 10, no. 3 (April 30, 2018): 1334–1347. Accessed February 4, 2026. https://www.techmindresearch.org/index.php/ijme/article/view/976.